SME services and manufacturing companies
Télipso’s mission is to simplify and optimize communications in organizations. We transform your telephone system into a productivity tool!
Business telephony solutions
Télipso works with Panasonic technologies because of their quality, reliability and ease of use.
Panasonic solutions address the needs and realities of SMEs with hybrid solutions that integrate easily and effectively into existing infrastructures.Supporting traditional telephony (copper lines and PRI)and IP telephony (SIP lines) with the same equipment offers more possibilities to companies while minimizing investment.
Managing traditional telephony and IP telephony with the same equipment enhances opportunities for businesses while minimizing investment.
Communication Management Solutions
Optimization and management of your call centre / customer service
related to technical support and customer service:
- Real-time call monitoring (number of calls, wait times, call processing times, etc.)
- Call history (by client, by agent, etc.)
- Call traffic monitoring
- Creation of customized reports
Unified communications solutions
- liaison with mobile devices
- integrated email and voice mail
- instant messaging
- presence indicator
- vocal guide
- conference call
- recording of communications
These advanced features allow you to work anywhere while being available to your clients.
In addition to its communications solutions, Télipso offers a fully integrated service thanks to its specialized structured cabling team.
Structured cabling is the heart of your organization's network. It includes the necessary cables for your voice (telephony) and data transmission (computer) systems.
Vice-President, Dimensions Portes et Fenêtres
Owner, Auberge Les Menus-Plaisirs
President and CEO