SME services and manufacturing companies

Télipso’s mission is to simplify and optimize communications in organizations. We transform your telephone system into a productivity tool!

Business telephony solutions

Traditional telephony, IP or hybrid

Télipso works with Panasonic technologies because of their quality, reliability and ease of use.

Panasonic solutions address the needs and realities of SMEs with hybrid solutions that integrate easily and effectively into existing infrastructures.Supporting traditional telephony (copper lines and PRI)and IP telephony (SIP lines) with the same equipment offers more possibilities to companies while minimizing investment.

Managing traditional telephony and IP telephony with the same equipment enhances opportunities for businesses while minimizing investment.


Communication Management Solutions

Optimization and management of your call centre / customer service

Poltys Solutions for Panasonic allows you to centralize information about the use of your phone systems, enabling you to optimize and standardize your operations

related to technical support and customer service:

  • Real-time call monitoring (number of calls, wait times, call processing times, etc.)
  • Call history (by client, by agent, etc.)
  • Call traffic monitoring
  • Creation of customized reports
  • Etc.

Unified communications solutions

Télipso platforms offer rich and advanced features, such as:
  • liaison with mobile devices
  • integrated email and voice mail 

  • instant messaging
  • presence indicator 

  • vocal guide 

  • conference call
  • recording of communications
  • etc.

These advanced features allow you to work anywhere while being available to your clients.

Turn-key solution

In addition to its communications solutions, Télipso offers a fully integrated service thanks to its specialized structured cabling team.

Structured cabling is the heart of your organization's network. It includes the necessary cables for your voice (telephony) and data transmission (computer) systems.

Testimonials

LP Télécom and Télipso offered an effective solution that allows us to concentrate more on our operations and provides a more suitable and efficient way to manage customer service. Beyond the technology, we are now able to rely on a team of telecommunication experts committed to the pace and progress of our development.

David Dumas
Operation Director

Operation Director
Courteous and tailored service, attuned to our needs and readily available, their principal concern being to serve us well. Télipso is our solution.

Christine Cholette
Vice-President, Dimensions Portes et Fenêtres

Vice-President, Dimensions Portes et Fenêtres
I strongly recommend this company, without any hesitation.

Robert Décary
Owner, Auberge Les Menus-Plaisirs

Owner, Auberge Les Menus-Plaisirs
We’ve been working with Télipso since 2004. In supporting the development of our telecommunications solution and its evolution, Télipso provides us with a proactive and professional team of expert consultants who are always responsive to our needs. The communication solution proposed and installed by Télipso allows us to make significant savings in our monthly telephony costs and be more effective in our operations and customer service.

Jacques Poirier
President and CEO

President and CEO